Twenty
An open-source CRM for contacts, companies and deals, with custom fields and data objects.
Pricing: Self-hosting is free under AGPL-3.0 for unlimited users and records (needs 2 GB+ RAM, PostgreSQL and Redis). Row-level permissions and SSO on your own server are $19 per user a month billed yearly ($25 monthly). Twenty Cloud is $9 or $39 per user a month billed yearly.
Does it fit your team?
- Consider it if
- You want an open-source CRM with custom fields and objects, field-level permissions are enough, and someone can run Docker Compose on a Linux server with 2 GB of RAM or more.
- Look elsewhere if
- Sales reps must not see each other’s deals and contacts (row-level permissions), or you need SAML / OIDC SSO, and you do not want to pay $19 per user a month billed yearly.
- Can you use it commercially?
- Yes, but changes served over a network must be shared
The core is AGPL-3.0, while files marked @license Enterprise fall under Twenty’s commercial license (requiring a paid subscription) and SDK/UI packages are MIT. An explicit Twenty Application Exception under AGPLv3 Section 7 lets you build proprietary apps and integrations over Twenty’s REST/GraphQL APIs, webhooks and SDKs without triggering copyleft; modifying Twenty itself and serving users over a network still requires offering your modified source.
- Is it still maintained?
- Active
Last push on 2026-11-04. The repository is not archived.
- How hard is it to deploy?
- Moderate
There is a one-line install script as well as an official Docker Compose stack running four services: server, worker, PostgreSQL and Redis. The docs state a hard minimum of 2 GB of RAM (processes crash below that). Before going live you set SERVER_URL, generate a random ENCRYPTION_KEY, and keep special URL characters (@, /, #, %) out of PG_DATABASE_PASSWORD so the unencoded database URL parses cleanly.
- What does it cost?
- Free Pro tier when self-hosted; SSO and row permissions are per user
Self-hosting the Pro tier is free for unlimited users, objects and records (up to 5 workspaces, with field-level custom roles); you only pay for a 2 GB+ RAM server. List prices in November 2026: adding row-level permissions and SSO on a self-hosted install requires the Organization plan at $19 per user a month billed yearly ($25 monthly), with Enterprise starting at $50,000 a year. Official Twenty Cloud hosting is $9 per user a month billed yearly ($12 monthly) for Pro and $39 per user a month billed yearly ($51 monthly) for Organization.
- What to watch out for
- Free self-hosting lacks row-level permissions; losing ENCRYPTION_KEY breaks stored secrets
The free self-hosted tier stops at field-level permissions: hiding specific deals or contacts between sales reps requires row-level permissions, which — along with SAML / OIDC SSO and custom AI models — sits in the paid $19/user/month Organization plan. Back up your ENCRYPTION_KEY safely as well: losing it permanently breaks encrypted OAuth tokens and secrets stored in the database.
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